Terms of Service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between XGenTra Inc. and users in connection with the XGenTra service.

Article 2 (Service Description)

The Company provides the following services:

• .xagt file-based knowledge data creation tool (xagt Builder)
• Marketplace for trading xagt files (XAgentStore)
• Deployment link issuance and download analytics service

Article 3 (User Roles)

Users start with the User role upon registration and may switch to the Maker role after agreeing to the terms to sell xagt files. The Company may change roles or restrict accounts according to service policies.

Article 4 (Intellectual Property)

Copyright for source files uploaded by Makers and generated .xagt files belongs to the respective Maker. However, the Company holds a non-exclusive license to store, process, and distribute files within the scope of service provision.

Buyers may only use purchased .xagt files for personal or internal business purposes; resale or redistribution is prohibited.

Article 5 (Revenue Distribution)

Makers receive 70% of sales revenue as settlement, and the Company retains 30% as platform operating costs. Revenue distribution ratios may change per company policy, with 30 days advance notice provided.

Article 6 (Refund Policy)

Due to the nature of digital content, refunds may be limited once a download has started after purchase. However, damages due to file defects or false descriptions will be handled in accordance with relevant laws. Refund inquiries: [email protected]

Article 7 (Watermark and Tracking)

Downloaded .xagt files may contain a unique watermark. This is for intellectual property protection and prevention of illegal distribution; users must not attempt to remove or circumvent watermarks.

Article 8 (Beta Service Notice)

The current service is operated in beta. The Company may modify features or temporarily suspend them for service stabilization, and is not legally liable for data loss occurring during the beta period.

Article 9 (Acceptable Use Policy)

Users must not use the Service for any of the following purposes:

• Uploading or distributing content that infringes third-party intellectual property rights
• Uploading malicious code, viruses, or harmful software within .xagt files
• Attempting to reverse-engineer, scrape, or extract data from the platform without authorization
• Creating accounts for automated abuse, spam, or fraudulent activity
• Circumventing or disabling watermark or DRM protection mechanisms
• Distributing illegal, defamatory, or otherwise unlawful content

Article 10 (Account Security)

Users are responsible for maintaining the confidentiality of their account credentials. Authentication is handled by Clerk; the Company does not store passwords directly. In the event of unauthorized access, users must notify the Company immediately at [email protected]. The Company is not liable for losses arising from user failure to secure account credentials.

Article 11 (Payments and Billing)

All transactions on the platform are processed in USD. Prices are set by Makers and displayed inclusive of applicable taxes where required by law. The Company processes payments through certified third-party payment processors. Users agree to provide accurate billing information. The Company reserves the right to suspend accounts with outstanding payment disputes.

Article 12 (Content Moderation)

The Company reserves the right to review, remove, or restrict access to any .xagt file or content that violates these Terms, applicable law, or the rights of third parties. Makers whose content is removed will be notified with a stated reason. Repeated violations may result in permanent account termination without refund of pending settlements.

Article 13 (Disclaimer of Warranties)

The Service is provided on an 'as is' and 'as available' basis without warranties of any kind, express or implied. XGenTra does not warrant that the Service will be uninterrupted or error-free. .xagt files are created by independent Makers; the Company does not guarantee the accuracy, completeness, or fitness for purpose of any file sold on the marketplace.

Article 14 (Limitation of Liability)

To the fullest extent permitted by applicable law, XGenTra Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of revenue, loss of data, or business interruption — arising from use of or inability to use the Service. The Company's total aggregate liability for any claim shall not exceed the greater of USD $100 or the amount paid by the user in the twelve months preceding the claim.

Article 15 (Governing Law and Dispute Resolution)

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law provisions. Any dispute shall first be subject to good-faith negotiation for 30 days. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the Seoul Central District Court. Users in jurisdictions that do not permit exclusion of mandatory consumer protection laws retain those rights.

Article 16 (Modifications to Terms)

The Company may modify these Terms at any time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you may request account deletion at [email protected].